PST Archives

If the data to be loaded contains PST archive files and Microsoft Outlook 2013 is installed on the crawler server, it is recommended to validate the PST files before loading them.

The reason for this is that Microsoft Outlook 2013 aborts if the PST or any contained mail is corrupt. Then the complete PST archive is excluded from data loading. An exception document is created instead, with exception class Corrupt and exception type File corrupt.

Note: This only happens with Microsoft Outlook 2013. With Microsoft Outlook 2010, if a single mail in the PST archive is corrupt, only this mail is excluded from data loading and an exception document is created instead.

To identify corruptions in a PST archive file, run Recommind's validation tool PSTValidator.exe. If a corrupt file is detected, use Microsoft's scan.pst tool to repair the respective PST file.