Email Formats

Data is processed and can be displayed
Format Common extensions MIME type Comments
Common Store Native csn application/csn IBM eDiscovery libraries are needed.
EML Text Email eml message/rfc822  
Encoded mail messages MHT mht, mhtml text/mhtml  
Encoded mail messages TNEF tnef application/ms-tnef  
EML with Digital Signature eml message/rfc822  
EML with S/MIME encryption eml   The appropriate certificates for decryption are required.
IBM Lotus Notes Domino XML Language DXL 8.5 dxl, xml application/x-dxlfile  
IBM Lotus Notes NSF nsf application/vnd.lotus-notes File type detection works without IBM Lotus Notes, parsing needs installed IBM Lotus Notes.
MBOX Text Email Archive mbox application/mbox  
Microsoft Outlook Express EML eml message/rfc822  
Microsoft Outlook Express DBX dbx application/dbx  
Microsoft Outlook MSG msg

application/msoutlook

application/msoutlookarchive

 
MSG with Digital Signature (S/MIME) msg   The appropriate certificates for decryption are required.
Microsoft Outlook for Mac 2011

olm

application/olm

Only OLM export files are supported after enabling the OLM parser, which is disabled by default.

Microsoft Outlook for Mac 2011

eml

message/rfc822  
Microsoft Outlook OST ost application/msoutlookarchive  
Microsoft Outlook PST 97 - 2007 pst application/msoutlookarchive Only supported if Microsoft Outllook 2007, 2010 or 2013 is used for data loading.
Microsoft Outlook PST 2010 pst application/msoutlookarchive Only supported if Microsoft Outllook 2010 or 2013 is used for data loading.
Microsoft Outlook PST 2013 pst application/msoutlookarchive Only supported if Microsoft Outlook 2013 is used for data loading.
Microsoft Outlook PST 2001 Mac pst application/msoutlookarchive  

Note: Support of the following email formats depends on the use case and must be assessed and set up by Recommind Professional Services.

  • Apple Inc. OS X Tiger Mail EMLX
  • Eudora Mailbox
  • Microsoft Entourage items archive RGE (Text, metadata - not folder structure)
  • Microsoft Outlook Express enhanced support
  • MSF Index of mail messages stored in a variety of email programs, including Netscape Mail and Mozilla Thunderbird
  • SNM Index of messages stored in a Netscape Messenger or Collabra mailbox