How do Emails with Removed Attachments Display?
When you view an email that contains attachments in Near Native view, you see attachment indicators regardless of whether attachments were removed.
When you download and open a native email that had attachments removed, you still see the attachment indicators; however, if you try to open an attachment, a dialog notifies you that the attachment cannot be found.
The metadata of the parent email lists the attachment names regardless of whether attachments were removed.
The Document Characteristics Smart Filter also contains attachment information for parent emails. When attachment removal is activated, the following values may be seen:
- Attachments removed in stored native document
- Attachments were removed and only references to the attachments were kept.
- With Attachments
- This value is populated for emails that contain attachments, or, if attachments were removed, references to the attachments.